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Latest Mac OS Update May Disrupt Remote Access to Netcare: October 8, 2019
Mac users who connect to Alberta Netcare Portal remotely, are asked to hold off on updating to the latest version of the Mac OS. There is a risk that the update may impact the Citrix Workspace/Receiver application used to access ANP. This notice will be updated when the Citrix application is confirmed to comply with the latest Mac OS version. For any questions or concerns, AHS employees please contact 1-877-311-4300, while Community Alberta Netcare users (outside AHS) can contact the Provincial Helpdesk at 1-877-931-1638.